Customer Experience Associate - Part Time

Job Title:    Customer Experience Associate

Job Type:   Part Time

Pay Type:   Hourly

Location:    Remote/Ann Arbor, MI


About Us

AgelessRx is a telehealth ecommerce start up that provides longevity prescriptions online (Think “hims” for longevity). Our mission is to help people live a longer, healthier life by providing access to prescription therapies shown to safely lower the risk of age-related diseases.


We’ve been in business for 15 amazing months, have ample funding, and have been growing by 25%+ month over month. We couldn’t be more excited about the future.


Job Overview

As a Customer Experience Associate, you will be responsible for working as part of a team to assist with day-to-day administrative operations and customer support.


This is an hourly position. While the schedule can be flexible, a minimum of 10-15 hours per week is required, including at least four hours each weekend. This position is fully remote. This is an important position that offers excellent opportunities for growth.


  • Key administrative/operation duties include:

    • Working with our doctors to get new customer prescriptions approved

    • Working with our partner pharmacies to get prescriptions delivered

    • Helping to develop and improve company processes/internal efficiency

  • Key Customer Experience duties include:

    • Answering customer inquiries via email to maximize customer satisfaction

    • Learning and understanding AgelessRx products and services

    • Helping to develop and improve our customer service infrastructure


Qualifications Required


  • Some college

Training & Experience:

  • At least 1 year of business experience, preferably in an operations or customer facing position

  • Past experience in a medical/science-related setting a plus (not required)


  • Good with computers/technology and online tools

  • Excellent verbal and written communication skills

  • Excellent time management and organization skills

  • Strong problem-solving skills


  • A strong desire to learn our business and contribute

  • Self-motivator with strong work ethic

  • Desire to be part of a high-paced, high-energy entrepreneurial experience

  • "Can Do" positive attitude

  • Knowledge of and interest in longevity a plus (not required)

If interested, please submit resume to: